15+ Restaurant Point of Sale Statistics & How to Use Them to Your Advantage

Are you curious to learn more about the restaurant POS industry and how it can help your restaurant grow? We’ve prepared a series of insightful point of sale statistics that will leave you wondering, “Why haven’t I got a POS system yet?”. Let’s begin!

Did you know that the POS is the most popular technology in a restaurant’s back-of-house operations? This is closely followed by accounting and payroll software.

In fact, 32% of restaurant owners consider installing a POS system a priority. But why is a POS such a necessary purchase for any restaurant?

Here are the top 5 reasons for wanting a state-of-the-art POS system, according to a HospitalityTech survey:

• Unlock a variety of payment methods for customers;
• Increase multi-channel sales.
• Speed up service;
• Better understand customer preferences by accessing reports such as best-selling menu items;
• Do menu engineering;

Contactless payment methods are taking the restaurant business industry by storm, with 74% of customers preferring this mode of payment over cash.

Restaurant analytics are also sought-after. 71% of restaurant owners use POS data to:

• Streamline payments;
• Optimize their menu;
• And boost engagement.

Additionally, 86% of businesses use POS data to increase the average order value using upselling and other types of promotions that encourage sales.

Learn more: How to Improve Restaurant Performance Using Innovative Technology

In 2023, the restaurant POS systems market size was valued at $9.42 million. The growth is projected to reach $17.87 million by 2030, with a compound annual growth rate of 8.37% between 2024 and 2030.

The future of the restaurant POS software market is bright, with 44% of businesses also placing POS hardware upgrades as their top 2 priorities.

From purchasing a POS to investing more money in the latest systems and technologies, restaurateurs have learned that having a POS is vital for the success of their business.

According to restaurant owners, these are some of the most common challenges they face:

1. 75%: Reduced spending from customers
2. 52%: High food expenses
3. 52%: High operational expenses
4. 41%: Increase in specific dietary requirements
5. 35%: Staff training

Here’s how you can address each of these challenges using a POS system:

1. You can increase customer spend by using the reports built into your POS to:

• Identify sales patterns
• Understand which dishes sell the best
• See which days have the highest foot traffic

This information can help you:

• Tailor your menu and promotions
• Better schedule your staff to improve the customers’ experience
• Motivate clients to spend more

2. Food costs are one of the highest expenses a restaurant has. A POS system can help you reduce food costs by:

• Keeping track of inventory so nothing goes to waste
• Reducing the risk of order errors that result in food waste
• Automating ordering and payments to avoid costly mistakes

3. Operational expenses are equally on a restaurant owner’s mind because they can make or break their business.

In comes a restaurant POS system that can help you:

• Track vital metrics to pinpoint areas of concern and make informed business decisions
• Optimize your menu so you can get a higher return on investment
• Access detailed employee financial reports that prevent issues like theft

4. As customers become more health-conscious and careful of their dietary restrictions, restaurants need to adapt so they don’t lose any business.

If you use the GloriaFood online ordering system, you can personalize your online menu directly from your restaurant dashboard with information such as:

• Menu labels (Hot, Vegan, Vegetarian, Halal, Dairy-free, Gluten-free, Nut-free, Raw)
• Ingredients
• Allergens
• Additives
• Nutritional values

5. Training the staff is a time-consuming yet vital aspect of running a restaurant. Luckily, the right POS system can help you with that.

For example, GloriaFood POS comes with a built-in Training Mode that you can use throughout onboarding to ensure new employees learn the ropes without impacting your financial reports.

Did you know that 31% of restaurant owners change their menus every month? Having a varied menu is a win-win:

• Customers won’t get bored of the same dishes
• You will minimize costs by taking advantage of seasonal ingredients

Worried that constantly changing will take up a lot of your time? You can wave those worries goodbye.

Use a POS system with a fast built-in menu editor so you can make unlimited changes in seconds.

To both streamline order-taking and lower menu printing costs, you can replace traditional paper menus that you have to reprint every time you make a change with a QR code menu for table ordering.

You can get one for free from GloriaFood. Take a look at the video below to experience ordering through the eyes of your customers:

P.S.: You can scan the code yourself to see how it works!

The projected restaurant annual revenue for 2025 is $1.5 trillion. How do you make sure you increase your share of that revenue? By using a mobile POS system.

Restaurant employees may shift tables up to 20% quicker with the help of mobile POS handhelds.

The more tables you serve every day, the higher your daily revenue will be. Simple as that!

On average, the frequency of eating out is 1.86 times a week. However, 21% of respondents said they eat out more than three times a week.

The most common type of restaurant to eat out at is a fast-food place, followed by a table service restaurant.

Offering multiple payment methods can increase the frequency of people eating out at your restaurant and enable you to attract a wider customer base.

According to 78% of restaurant owners, the most crucial POS function is credit card processing.

To reward customers who choose to order and pay online, you can offer a discount of 5% for online payments. This will motivate them to order again, thus increasing repeat orders.

The GloriaFood online ordering system comes with 13 built-in promo templates you can set up in minutes. Simple choose the “Payment method reward” option from this list:

86% of restaurants use the reports and data analytics found in their point of sale to make decisions about their marketing campaigns.

Your restaurant needs marketing to survive in this competitive industry. Your POS statistics can provide you with unbeatable insights into:

• Your customers’ behavior
• Purchasing habits such as most popular dishes or busiest times
• How your promotions are performing

The GloriaFood ecosystem provides a built-in email marketing module that enables you to automatically send messages to:

• Encourage second orders (Recommended for new clients)
• Re-engage customers who haven’t ordered in a while (Recommended for return clients)
• Prevent cart abandonment

With the POS software market size expanding each year, it’s no surprise that more and more restaurants are following this trend and purchasing a POS system to help them streamline operations and increase revenue.

If you’re still looking for a restaurant POS system, keep these crucial point of sale statistics in mind as they can help you find the right technology for you.